Slots / Mobile
a2bd collects only the data needed to run your account and process transactions through Nagad, Upay and other supported payment routes. This policy explains what we collect, how we use it, and the choices you have — access and eligibility depend on your local law and the eligible regions we serve.
When you open an account with us, we collect the details you submit during registration — your name, contact information and any identity verification documents we are required to hold. Each time you log in from your mobile device, we record session data including your device type and browser version so we can keep your account accessible across sessions. Transaction records tied to Nagad, Upay or other supported wallet routes are retained as part of your account history, and you can review these inside your signed-in account area at any time. We do not sell your personal data to third parties. We share data only where required by the payment processor handling your Nagad or Upay transaction, or where we are legally obligated to do so under applicable rules for the eligible regions we operate in. Cookies and similar tracking tools help us remember your login state and maintain the lobby view you last used on your phone. You can adjust cookie preferences through your browser settings; removing all cookies will log you out and clear session memory. All data handling described here applies where local law and eligible region rules permit, and nothing in this policy overrides the legal framework applicable to you in Bangladesh.
Transaction amounts and timestamps for Nagad deposits and withdrawals are stored in your account ledger. We retain these records for the period required under applicable financial record-keeping rules.
Upay payment references are logged against your account ID. We pass only the minimum required data to the payment processor; your full wallet credentials are never stored on our servers.
Device and browser session tokens let you return to the lobby without re-entering credentials each visit. You can end all active sessions from the security section of your account settings.
Our privacy policy covers data collected and processed directly by a2bd — your account profile, session activity, wallet transaction references and communications you send us. It does not cover data handling by external services you reach through links on this site, payment processors operating their own terms, or third-party identity verification providers. Understanding the boundary helps you know who to contact when you have a question about a specific record.
Login events, device identifiers and session tokens generated when you access your a2bd account fall within this policy. We control this data and you can request a record of it through our support route.
Payment references linked to Nagad or Upay transfers are within scope. The payment processor's own privacy terms govern data held on their side; we only retain the reference and amount on ours.
Data collected through cookies, lobby interactions and page-view analytics on a2bd is covered here. You can review and adjust cookie behaviour through your browser's privacy settings at any time.
External links, game studio content delivered via third-party servers, and identity verification platforms operate under their own policies. a2bd is not responsible for data practices on those external services.
You have real, actionable options for the data we hold about you. Start by logging into your account and opening the profile section — your registered name, contact details and communication preferences are visible there and most can be edited directly. If you spot an error in your account details, correct it through the profile fields or raise a request via our support contact route and we will update the record. Transaction histories for Nagad and Upay payments appear in the wallet section of your account; you can review each entry with its date and reference number. If you want a copy of the broader personal data we hold, or if you want to ask us to remove data no longer needed for your account, send a written request through the support channel listed on this page. We will acknowledge the request and respond within the period required under applicable rules. Your right to access, correct and question data records is a fixed part of how we run this platform, not a courtesy — and it applies regardless of which device you use to reach us.
Log in and open the wallet section to see transaction history, including Nagad and Upay references. The profile section shows your registered contact details and lets you check what we hold.
Edit name, email or phone directly in the profile fields. For changes that require identity verification, submit a support request and we will guide you through the steps shown in your account.
Send a written request to our support contact route naming the specific records you want. We will confirm receipt and handle the request in line with applicable rules for your eligible region.
If you think we have handled your data incorrectly, raise it through the support route. We will review the record and explain what we hold and why, or correct it where the concern is valid.
For any question about this privacy policy — whether that is a data access request, a correction or a general query about how we handle your information — use one of the contact routes below. We handle privacy-related requests separately from general account support so they reach the right team. Access and response times depend on applicable rules for your eligible region.
Send your privacy query or data request by email to the address published in the contact section of a2bd. Include your account reference so we can locate the correct record.
Open the live chat widget from any page on a2bd while logged in. Describe your privacy question and the agent will route it to the appropriate team if it needs a formal response.
The help section inside your signed-in account area includes a privacy and data category. Start there for standard requests — the published form routes directly to the team that handles data queries.
We apply access controls and encryption to account data so that only authorised processes can read your personal records. Cookie tokens used to maintain your lobby session on mobile are set with a limited lifetime and expire when you close the browser or end the session manually from account settings. We retain personal data for as long as your account is active and for the period required by applicable financial and operational rules after that; data no longer needed is deleted on a scheduled basis. Requesting changes to your data or asking us to close your account does not affect the records we are legally required to keep, such as transaction references for Nagad or Upay payments.
Personal records and session credentials in your account are protected by encryption in transit and at rest. We do not expose raw credentials to third parties outside of the minimum required for payment processing via Nagad or Upay.
Session cookies keep you logged in across mobile page loads. You can clear these through your browser's privacy settings at any time; doing so ends your active session and removes the stored lobby state.
We hold active account data for as long as the account remains open. After an account is closed, we retain only the records required by applicable rules — typically transaction references and verification documents.
When we update this privacy policy, we post a notice in the account area and update the revision date at the top of this page. Continued use of your account after the notice period means you have seen the revised terms.
These questions cover the data rights and policy details that come up most often. If your question is not here, use the support contact route listed above.
We collect the registration details you submit — name, contact information and any verification documents required at sign-up. We also log device and session data each time you access your account, and we retain transaction references for Nagad or Upay payments made through your wallet.
Yes. Log into your account and check the profile and wallet sections for the data visible there. For a broader record of what we hold, send a written request through our email support or live chat route and we will provide the relevant information in line with applicable rules.
Most contact and preference details can be edited directly in the profile section of your signed-in account. For changes that require identity verification — such as your registered name — submit a request through our support route and follow the steps the team provides.
We share data only where necessary — for example, passing a Nagad or Upay payment reference to the processor handling that transaction, or where applicable law requires disclosure. We do not sell personal data to advertisers or unrelated third parties.
Cookies keep your session active across mobile page loads and remember your lobby state. You can turn them off or clear them through your browser's privacy or cookie settings at any time. Removing session cookies will log you out and clear any stored lobby preferences.
After an account is closed, we retain only the records required by applicable rules for eligible regions — typically transaction references and identity verification documents held for the legally required period. Data not covered by a retention obligation is deleted on our scheduled removal cycle.